Return and Refund Policy

Welcome to Chris George Art! We hope you love your new piece of textured art. If for any reason you’re not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

Condition: Returns are accepted only if the item is received damaged, defective, or not in good shape.

Proof of Damage: Photographic evidence of the damage or defect is required to process your return. A video of the package being opened and clear photos of the damaged areas are required to be eligible for a return..

Time Frame: You must contact us within 10 days of delivery to report any issues.

2. Non-Returnable Items

Custom Orders: Custom or commissioned art pieces are not eligible for returns or refunds unless they arrive damaged or defective.

Gift Cards: Gift cards cannot be returned or refunded.

3. Return Process

1. Contact Us: If your item arrives damaged or defective, please contact in our customer service at contact within 10 days of delivery to initiate the return process.

2. Return Authorization: Once your return is approved, you will receive a return authorization number along with instructions on how to send your item back to us.

4. Refunds

Processing Time: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund within 7 business days.

Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

5. Exchanges

Damaged or Defective Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at contact.

Exchange Process: Follow the return process outlined above to initiate an exchange.

6. Cancellations

Order Cancellation: You can cancel your order within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible, especially for custom orders.

How to Cancel: To cancel your order, please contact us immediately at contact.

7. Contact Information

If you have any questions about our return and refund policy, please contact us at:

Chris George Art
Email